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How to update your watch's firmware

Firmware is the programming which is written into your watch. Updates are often issued to introduce new features and fix any issues which could be hampering your Shot Scope experience.

When there is a firmware update available, you will receive an email from Shot Scope which lets you know that you need to update. 

Updating using the desktop app

We recommend updating using the desktop app. This is the most efficient process and will sync the update faster than using the mobile app. To update your firmware please follow these instructions:

1) Make sure that your watch has at least 25% battery charge.

2) If you have your desktop app open then please manually log out (closing the app doesn't log you out). 

3) Connect your watch to the computer via the USB cable provided.

4) Log into the Shot Scope desktop app

5) You will see a pop up on the screen like the the one below. Please click on the 'Update' button to start the firmware update.

6) The updating process should take 5-10 minutes. Once the update is complete the screen will change to show this. Please unplug your watch and re-plug it and the update will be complete.

 

Updating using the mobile apps

If you do not have access to the desktop app then you can update over the mobile app. Please ensure that you do so over WiFi and allow additional time for the update to be processed. This process takes, on average, 10-15 minutes. You also must have the latest app version for this to be successful. 

To update your firmware please follow these instructions:

1) Make sure that your watch has at least 25% battery charge.

2) If you have your Shot Scope app open then please manually log out (closing the app doesn't log you out). 

3) Log into the Shot Scope app.

4) Connect the watch to the Shot Scope app.

5) Navigate to the 'My Shot Scope' tab on the app. 

On an Android device this is done my tapping the top left menu button, then select 'My Shot Scope' from the drop down options.

On a iOS device this is done by tapping on the 'More' button bottom right, then select the 'My Shot Scope' tab from the options that appear.

6) To start the firmware update please tap the top right button named 'Update'. This will start the update and once the update has finished your watch will be up to date.

 

    

 

 

 

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1 Comments

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    Vincent Price

    Update has been running for over 1 hour should I leave it going

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