My desktop app says it has an unidentified developer?

If you are trying to download the Apple desktop app and it shows that it can't identify the developer this is because the app is not registered on the Apple Store. Instead we let users download the app directly from us, this means there is a lot more freedom in updating the app for bug fixes and new features.

Click here to see the instructions from Apple on how to open the app.

If you are still experiencing issues please get in touch with our support team by completing the contact form here or emailing us at 


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