Why is my watch strap the wrong way round/can you change that?

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12 comments

  • SG

     

    This might be a design feature, but it should be improved.

    I found my strap continually becoming unbuckled because it is not strong enough to hold all the time.

     

    Slight annoyance.

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  • Allan Bradbury

    I agree, its a very poor design, forever catching the strap and it becomes unbuckled.

    what happens when strap wears out ?

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  • clemsem

    My strap has broken, Where can I get a new one?
    Can't find anything on this website.

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  • Allan Bradbury

    The strap retaining lug on my watch has now pinged out completely whilst playing and got lost, can I get a replacement, if so where from, if not can i have a replacement watch as its still under guarantee and no longer usable..

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  • Sstein86

    My buckle has broken and I need a replacement buckle. I have submitted a request and can’t get a reply from Shotscope...

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  • Sstein86

    My buckle has broken and I need a replacement buckle. I have submitted a request and can’t get a reply from Shotscope...

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  • Boyd CC

    Very poor design indeed. It's coming out too often since the long strap get into clothes and things easily. That's why every watches are designed that way.

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  • Fraser Fergusson

    Yeah.  I thought the problem was my small wrists but the catch on the buckle doesn't sit comfortably and the clip at the end of the other strap won't stay in place.  Continually catches on clothing when putting on / taking off sleeved tops and waterproofs.

    Needs a re-think. 

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  • Jamie

    We have redesigned the strap peg to be a little bigger and this had improved the performance of the strap considerably. If you email us at support@shotscope.com we will send you out a new strap peg free of charge.

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  • SG

    Jamie,

     

    Very kind. Thank you sir.

    All the Hairy Chest!

     

    Cheers!

     

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  • David Webb

    Yes. My buckle sheered yesterday. Cheap plastic. Also they peg constantly pops out. I'm not buying the whole the strap needs to be like that to work....just bad design. I've had noting but bother with my watch since I got it. Let's see how I get on with support trying to get a new buckle.

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  • Jamie

    Hi David,

    I have created a ticket for you and we will arrange for a new buckle to be sent out.

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