This article will explain what the Tags option in the Settings menu does. This article is relevant to V3, V2, H4 and the ProLx+.
Tags (V3,H4 and ProLx+) and Tag Read (V2) are diagnostic tools we have added to our Settings menu to test whether a tag is being detected within the required range of the watch. The watch should be able to detect tags within 8cm when the watch is worn on the wrist. There can be instances where a tag struggles to be detected by the watch. If you noticed after uploading several rounds of data that one of your tags is not being detected then we recommend you undertake a tags test. Please email us at firstname.lastname@example.org for instructions on how to conduct the tags test.
The watch is not picking up any of the tags, but i do not see a solution to this issue FAQ
My w3 tag doesn't work anymore. I want to allocate my w3 club to a x3 tag. I don't see how can I do it on my bag feature.
My PW tag isn’t registering anymore. The tag itself is worn on one side with some of the copper showing where it’s worn. I’ve tried all the help items but there is nothing specific to this problem.
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