My firmware won't update, what should I do?

This article will explain what to do if the firmware update on your V3, G3 or V2 fails:

 Could you please try the following steps below to resolve the issue:

*Disconnect the watch 
*Switch the watch off
*Manually log out the app (closing the app doesn't log you out)
*Close the app 
*Open the app

*Type email address and password to login
*Switch watch on 
*Connect watch

*Re-try the firmware update ensuring that your phone/tablet are in close proximity to each other during the entirety of the update. This will ensure the Bluetooth connection is maintained.

If this doesn't work then contact us here: Submit a request – Shot Scope or email us at support@shotscope.com.