FAQs
Frequently asked questions
- What size is the V2 watch?
- How much do the watch and tags weigh?
- How long is the battery life of V2?
- How do I delete a round from my account?
- How do I delete a club from my account?
- Should I include putts from off the green in my PinCollect button press?
Not as frequently asked questions
- How do I end a round when I am not finishing on the 9th or 18th hole (Shotgun start for example)?
- What should I do on the PinCollect screen if I take more than 3 putts?
- How do you change your units of measurement from yards to meters within the online Dashboard?
- How to change the stats measurements from yards to meters using the mobile app
- My putter tag won't fit in my counterbalance putter grip, what should I do?
- Can I use my watch at the driving range or a practice facility?
Common issues
- My watch will not finish its sync/update (wheel keeps spinning/bar won't complete) what should I do?
- Why won't my watch won't connect with the desktop app?
- I can't connect my watch to my Android app
- My desktop app says it has an unidentified developer?
- Why am I seeing shots with a driver when I didn't hit a driver?
- Why are my putts being missed or show as 2 feet every hole?