FAQs
Frequently asked questions
- How long is the battery life of the watch?
- What size is the watch?
- I have lost or broken my tag, can I buy more?
- How do I delete a round from my account?
- How much do the tags weigh?
- How do I change the time from 24hr to 12hr?
Not as frequently asked questions
- What are Dynamic Yardages?
- What should I do on the PinCollect screen if I take more than 3 putts?
- How do you change your units of measurement from yards to meters within the online Dashboard?
- How do you change your units of measurement from yards to meters within the mobile app?
- My putter tag won't fit in my counterbalance putter grip, what should I do?
- Can I use my watch at the driving range or a practice facility?
Common issues
- My V3 won't pair through Bluetooth what should I do?
- My watch will not finish its sync/update (wheel keeps spinning/bar won't complete) what should I do?
- Why won't my V2 watch won't connect with the desktop app?
- I can't connect my V2 watch to my Android app
- My desktop app says it has an unidentified developer?
- Why am I seeing shots with a driver when I didn't hit a driver?