This article is relevant for V1,V2,V3,G3,H4,Pro L1 and ProLx+ users. It will explain what the warranty on our products are.
We have a 24 month warranty on most of our products. This is 24 months from when the product was purchased. If the product fails or breaks in this time period we will fix or replace the product for free.
The Pro L1 and Pro LX is slightly different and comes with an initial 3 month warranty but this can be extended to 24 months by registering, more information on this can be found here.
The V2 has an 18 month warranty.
Comments
1 comment
The securing catch on my V3 watch has snapped but I have searched everywhere and cannot find a replacement strap?!
Surely you can supply this, after all the watch was only purchased in November 2023 and presumably still under warranty!
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