I can't connect my device to my app via Bluetooth?

The following article will explain the steps to follow if you are unable to connect your V3, G3, V2, H4 and ProLx+ to the mobile app.

V3, G3, H4 and ProLx+

If you are having trouble connecting your device to the mobile app then it could be because you are trying to connect the device to your phone instead of directly connecting to the app. 

Firstly, make sure you have the most up to date app version available and make sure your Location services are turned on in your phone settings. Make sure the Shot Scope device is deleted from your Bluetooth device list.  Then do the following:

1) Enable Bluetooth on your phone
2) Turn the watch on by pressing the top left button
3) Open the Shot Scope app, log in and tap "Connect device"

If you are being asked for a pin code and one isn't appearing on the watch you can find a pin code by doing the following:

*Enter the 'Settings' section of the device

*Then enter the 'Bluetooth' section

*Enter the pin code that appears into the app

If you are still experiencing issues please get in touch with our support team by emailing us at support@shotscope.com.

V2

If you are having trouble connecting your V2 to your Shot Scope app it could be because you are trying to connect the watch to your phone instead of your watch to the app. There is no need to enter a pin, if you are prompted to enter a pin then ignore this and continue into the Shot Scope app. Click here to find out how to connect your watch to the app

If you are still experiencing issues please get in touch with our support team by emailing us at support@shotscope.com.