Sorry your attempted sync failed. Could you please try the following steps below to resolve the issue:
*Disconnect the watch (this will not hard the watch)
*Hard re-set the watch (hold the top left button down for 15-20 seconds until screen goes blank)
*Manually log out the app (closing the app doesn't log you out)
*Close the app
*Open the app
*Type email address and password to login
*Switch watch on
*Connect watch
*Re-try the sync
If this doesn't work then please contact support@shotscope.com
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